Privacy Policy
Effective Date: 1 January 2025.
At Trust Bridge Recovery, your privacy is our priority. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website, contact us, or engage our services.
By visiting our website or submitting your information, you agree to the terms outlined in this policy.
1. Who We Are
Trust Bridge Recovery is a scam recovery and fraud investigation agency offering consulting, fund tracing, crypto recovery, and related services. We are committed to protecting your personal data and using it only as necessary to deliver our services with transparency and integrity.
2. What Information We Collect
We collect only what’s needed to serve and protect you.
Information you provide to us:
- Full name
- Email address
- Phone number (optional)
- Details about your scam experience
- Supporting documents or files
- Messages or form submissions
Information we collect automatically:
- IP address and location
- Device and browser type
- Website usage data (via cookies and analytics)
3. How We Use Your Information
We use your information to:
- Respond to your inquiries and provide free consultations
- Evaluate your case and offer possible recovery options
- Investigate scam claims and assist in fund recovery
- Send you updates, reports, and status emails (if applicable)
- Improve our services, website, and user experience
- Fulfill legal or regulatory obligations
4. Legal Basis for Processing (GDPR Compliance)
We only collect and process your data when we have a legal basis to do so. This includes:
- Consent — You’ve given us permission to process your data.
- Contractual necessity — To take steps before or after entering into an agreement.
- Legitimate interest — To investigate fraud, protect users, and maintain business continuity.
- Legal obligations — When required by law enforcement or regulation.
5. How We Protect Your Data
Your data is stored securely using encrypted systems and is never sold, rented, or exposed to unauthorized parties.
We implement:
- End-to-end encryption
- Secure servers and cloud-based storage
- Access restrictions for authorized personnel only
- Regular vulnerability testing and monitoring
6. Sharing Your Data
We do not sell your data to third parties. We may share your information only:
- With verified legal and cybersecurity experts (to assist in your recovery)
- With law enforcement or regulatory agencies (if required or authorized)
- With trusted service providers (e.g., email platforms or secure hosting) under strict confidentiality
7. Data Retention
We retain your data only as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law.
You may request that we delete your data at any time (see “Your Rights” below).
8. Your Rights
Depending on your location and applicable laws (such as GDPR), you may have the right to:
- Access the data we hold about you
- Correct inaccurate or outdated information
- Request data deletion (“right to be forgotten”)
- Withdraw consent at any time
- File a complaint with a data protection authority
To exercise your rights, contact us at info@safeguard-recovery.com.
9. Cookies and Analytics
We use cookies to understand how users interact with our website and improve the experience.
You may control or disable cookies through your browser settings.
We also use third-party analytics tools (e.g., Google Analytics) which may collect non-identifiable visitor data.
10. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites. Please review their policies individually.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
We encourage you to review this policy periodically.
13. Contact Us
If you have any questions, requests, or concerns regarding your privacy, please contact:
Data Protection Officer
📧 Email: info@safeguard-recovery.com